Our
Approach
Methodology
Organised and flexible!
Our organisation is based on internal processes and templates that are regularly re-evaluated.
A world class toolbox
Your incoming requests are handled by the Zendesk ticketing solution. The Asana solution allows us to track your projects as closely as possible.
Listening to best practices
An industry and technology watch enables us to expand and update our consulting offer.
Close to OUR CUSTOMERS
On a daily basis
A consulting director and a consultant are in charge of your projects and work with you daily for the duration of the mission.
Transparency and communication
A monthly steering meeting is organised for better monitoring of your projects and priorities. Every month a progress report is sent to you for each ongoing mission.
Optimal service
Our sense of service, combined with a powerful ticketing system, ensures that your requests are taken care of quickly. We bring a special attention to each of your projects.
GLOBAL scope
Bilingual services
We work with many international subsidiaries and all our services are offered in French or English.
Support across the borders
We work on e-commerce sites based in North America, Europe, Asia and Australia.
CONTACT US
Optimal Ways
45/1, avenue de Flandre
59290 Wasquehal
Lille Métropole
France
Telephone : +33 (0)3 59 36 50 35
Legal information
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