Long-term support for ecommerce teams
Background / Issues
Despite the tools in place, data reliability remains uncertain with the site’s various evolutions, and regulatory compliance remains a challenge.
Strategic management lacks a clear vision, KPIs are not always aligned with business objectives. Internal teams lack the time and expertise for continuous optimization, tool management, and daily support.
Goals
• Align actions with business objectives through regular monitoring.
• Guarantee reactive support and rapid resolution of data quality issues.
• Accelerate team autonomy through mentoring and training.
Our 3-step approach
Steering committees
• Strategic meetings to align priorities, share monitoring and track mission progress.
• Verification of around 100 checkpoints on data from Digital Analytics solutions.
Continuous support
• Support and rapid bug resolution for digital analytics and tag management solutions.
• Quality assurance before production releases.
• Post-release verification.
Personalized mentoring
• Support for business and technical teams in data collection, analysis and optimization.
• Strategic steering : Priorities aligned and progress tracked through regular committees.
• Reactive support: Quick problem resolution, freeing up time for the team.
• Skills enhancement: Enhanced in-house expertise thanks to tailored support.
Results
• The guarantee of sustainable, autonomous performance. Thanks to our expertise, your organization will gain in reliability, efficiency, and independence, making analytics a real driver of growth.
Key benefits
References
Over the years, we’ve put in place an organization and methodology tailored to the specific needs for agility and expertise of your ecommerce teams, which we support worldwide, in French and English.
