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Key points of Paris Retail Week 2024

Sep 20, 2024

We had the opportunity to attend the 10th edition of Paris Retail Week to discover the latest trends and innovations in a sector undergoing significant changes due to economic pressures such as inflation and technological disruptions like artificial intelligence.

The event began with the announcement by Matthew Shay, President of the NRF, and Arnaud Gallet, President of Paris Retail Week, of a strategic alliance between the National Retail Federation and COMEXPOSIUM, aiming to create a new, unprecedented event in Europe: the NRF Big Show Europe.

Next year, Paris Retail Week will make way for this ambitious event, which will feature a renewed focus, enriched content, more international speakers, and a larger exhibition space spread across two pavilions instead of one.

 

For details on the conferences and sessions, you can check out the articles from day one and day two.

On the agenda for the first day, you’ll find FEVAD’s annual conference on the state of e-commerce in Q2 2024; Kantar’s conference on the evolution of digital in e-commerce and the fashion industry; Havas Commerce’s session on the global impact of AI in the retail sector; the use of data and AI at Vestiaire Collective; data tracking in Shopify using Addingwell’s server-side solution; and AI powering marketplaces at Leboncoin and La Redoute.

For the second day, you’ll find 2025 Retail Trends – toward a reinvention of the store; Consumers at the heart of societal transition – how to engage them; Castorama and Petit Bateau – CSR as a strategic priority in their transformation; Toward sustainable “Customer-Centricity” – the future of customer experience at L’Oréal; breaking down silos for a complete view of customer experience – lessons from Jardiland and Gamm Vert; and a review of European e-commerce in 2024.

We wish you a pleasant read!